1. Yes. We always send the same supervisor to your home every time we clean, as long as you're on a regular schedule
with us.
2. You can trust us! All Better Maids associates have had extensive background checks to ensure the safety of you and
your
belongings.
3. Better Maids team will not eat, drink or smoke while inside your home.
4. All Better Maids employees wear an official Better Maids shirt.
5. No! There is no contract.
6. You will always have the direct cell phone number of the owner so we can handle any issue immediately.
7. Our cleaning hours are from 9 a.m. to 6 p.m. Monday thru Friday. We do some weekend cleanings by appointment only.
8. We are very careful in your home yet if something were to happen (damage or breakage) Better Maids will make every
effort
to repair or if necessary, replace the item. Insurance claims are filed if necessary.
9. You are not required to be home when we clean. We accept keys, garage codes etc. to better accomodate your schedule.
80% of our clients are not home when we clean.
10. Yes, we are insured, bonded and all employees have full criminal background checks.
11. If you need to cancel a cleaning visit, we ask that you give us as much advanced notice as possible.
12. You can pay for your cleaning online or via check. Payment is due on the day of our visit. |